Shipping policy
Shipping policy
Last updated: September 24, 2026
Thank you for shopping with Morsonna. We provide shipping to customers throughout the United States and aim to provide clear and reliable delivery information.
1. Order Processing
Orders are generally processed within 1–2 business days after payment has been successfully confirmed.
Orders are processed Monday through Saturday. Orders placed on Sunday or U.S. public holidays may be processed on the next available processing day.
Order Cutoff Time
Our daily order cutoff time is 2:00 PM Eastern Time (New York).
Orders placed after the cutoff time may be processed on the next available processing day.
2. Shipping & Transit Time
After an order has been processed and shipped, the estimated transit time is:
Standard Shipping: 2–3 business days
Transit times may vary depending on the destination and carrier operations.
3. Total Delivery Time
The estimated total delivery time, including order processing and transit, is:
Standard Shipping: approximately 3–5 business days
This estimate includes approximately 1–2 business days for order processing and 2–3 business days for transit.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
4. Shipping Coverage
Morsona ships orders throughout the United States.
Shipping availability may vary depending on the destination and product.
5. Shipping Carriers
We use established shipping carriers to deliver customer orders. The carrier used may vary depending on the destination, package size, and shipping requirements.
6. Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
You can use the tracking number provided to monitor your shipment through the applicable carrier.
7. Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Morsona is not responsible for delivery delays or issues caused by an incorrect or incomplete address provided by the customer.
8. Delayed, Lost, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.
We will review the situation and, where applicable, work with the shipping carrier to help resolve the issue.
9. Contact Us
If you have questions regarding shipping or your order, please contact us:
Morsonna
Email: hukojkarl@gmail.com
Phone: +1 505-418-9016
Address: 21 Arabella Dr, Piedmont, South Carolina 29673, United States